SARC 24hr helpline 0808 168 0024
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The Gables, Shrivenham Road, South Marston, Swindon, SN3 4RB

SEQOL

WE ARE HERE TO HELP

Contacts

Please call us any time, 24 hours a day – 7 days a week at 0808 168 0024.

Alternatively, please contact us on one of the following numbers at The New Swindon Sanctuary SARC available during office hours;

SARC Manager, Niki Simpson, can be reached on the administrator contact details below.

General Enquiries, Administration, ISVA

01793 267018

ISVA Service is supported by the SARC admin team, you will be directed to your dedicated ISVA from the above number.

 

WHILST THE NEW SWINDON SANCTUARY OFFERS A 24/7 SERVICE, APPOINTMENTS NEED TO BE MADE IN ADVANCE BEFORE ATTENDING IN ORDER FOR US TO ARRANGE FOR THE APPROPRIATE PROFESSIONALS TO BE AVAILABLE TO YOU.

 

Confidentiality

If you do give us your contact details or, provide identifiable information, we will usually keep your contact with us completely confidential. However, in certain circumstances we may have to share information with another agency (e.g. social services, police or the ambulance service) in order to protect you, or another person. This will apply if:- 

  • you are a child or young person under 18  who has experienced, or is at risk of, serious harm or
  • you provide information about a child or young person under 18 who has experienced, or is at risk of, serious harm or,
  • we feel you are a vulnerable adult who has experienced, or is at risk of, serious harm or,
  • you provide information about a  person we feel may be a vulnerable adult who has experienced, or is at risk of, serious harm.

The person you speak to will be happy to discuss this in more detail. Whenever possible we will advise you before any breach of confidentiality is made.