Confidentialy

If you do give us your contact details or, provide identifiable information, we will usually keep your contact with us completely confidential. However, in certain circumstances we may have to share information with another agency (e.g. social services, police or the ambulance service) in order to protect you, or another person. This will apply if:-

  • you are a child or young person under 18 ¬†who has experienced, or is at risk of, serious harm or
  • you provide information about a child or young person under 18 who has experienced, or is at risk of, serious harm or,
  • we feel you are a vulnerable adult who has experienced, or is at risk of, serious harm or,
  • you provide information about a ¬†person we feel may be a vulnerable adult who has experienced, or is at risk of, serious harm.

The person you speak to will be happy to discuss this in more detail. Whenever possible we will advise you before any breach of confidentiality is made.