Crisis Workers

A crisis worker will be made available to you when you attend The New Swindon Sanctuary SARC for Forensic Medical. They will be the first person you meet and they understand that you have been through a major trauma and personal crisis.

They are not Police Officers and are not employed by Wiltshire Constabulary.

They are part of the SARC team and work alongside other specially trained professionals at The New Swindon Sanctuary SARC to help support individuals who have been recently raped or sexually assaulted.

All crisis workers go through a specialist selection and training process and they are experienced in working with other agencies. The crisis worker is there for you. They are highly skilled at supporting people who have experienced rape or sexual assault and will be your guide and advocate from the moment that you arrive.

Why they are here

Crisis Workers are here to attend to your needs and wishes, both emotionally and physically, during this critical time, offering you support, choice and respect. You may not be able to take in what is happening but they will be there to reassure you and provide you with the information that you need. They will take time to explain your options so that you feel involved and able to make informed choices. They can explain to you the process of the forensic medical examination.

What they do

  •   Support you through the forensic medical examination if you wish.
  • Our crisis workers are trained to listen to any concerns you may have and answer any questions
  • They will give you time to absorb and reflect on the information you are being given, so you understand and can make clear informed choices.
  • Organise further help, advocacy, emotional support and case throughout your legal case from an independent person to the Police.
  • The crisis worker also assists the forensic doctor/nurse during the medical examination.

They are here to help you

Although there will be no further contact with your Crisis Worker after your initial time at The New Swindon Sanctuary SARC we will ensure further support through our organisation as you wish.

We do advise you to contact your local Genito-Urinary Clinic (Sexual Health) to make a follow up appointment after your medical; we will give you the details of any medication given to take along with you.

Your Crisis Worker will help you locate your nearest clinic and give you the contact details to make an appointment, alternatively you can find them on the STI Screening link on this website.

Your crisis worker will obtain your permission to pass on your details to our ISVA Service. At The New Swindon Sanctuary SARC we offer a range of services to give you the best after care possible.



If you do give us your contact details or, provide identifiable information, we will usually keep your contact with us completely confidential. However, in certain circumstances we may have to share information with another agency (e.g. social services, police or the ambulance service) in order to protect you, or another person. This will apply if:-

  • you are a child or young person under 18  who has experienced, or is at risk of, serious harm or
  • you provide information about a child or young person under 18 who has experienced, or is at risk of, serious harm or,
  • we feel you are a vulnerable adult who has experienced, or is at risk of, serious harm or,
  • you provide information about a  person we feel may be a vulnerable adult who has experienced, or is at risk of, serious harm.

The person you speak to will be happy to discuss this in more detail. Whenever possible we will advise you before any breach of confidentiality is made.